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Old 09-24-2010, 10:29 PM   #1
tiggernjen
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Member Services to modify hours during system installation

As announced in the latest edition of Disney Files Magazine, Disney Vacation ClubŪ Member Services is enhancing its booking system this fall.

The enhancements are designed to give Members greater flexibility with their reservations, provide e-mail confirmations for Members and their Guests, and more. The changes also lay the ground work for the eventual introduction of online booking for Disney Vacation Club Resorts.

The first phase of the launch is slated to take place on Oct. 14. Please note that Member Services is scheduled to close from 3 p.m. Eastern on Oct. 12 until 9 a.m. Eastern on Oct. 14 to accommodate the implementation and testing of the new system. The self-service functionality on DVCMember.com also will be unavailable during this period. This downtime is necessary to facilitate a smooth booking process for Members when the new system launches.

As subsequent phases of system enhancements take place during the next few months, Member Services expects to have limited system capabilities on select dates, including Oct. 20, Nov. 17, and Dec. 1 and 15. Plans call for Member Services to remain open on these particular dates, so be sure to watch DVCMember.com or call (800) 800-9800 for updates about exact operating hours.

Among the enhanced system's benefits to Members will be automatic e-mail reservation confirmations and the ability for Members' guest(s) to receive confirmations at the Members' request. Members also will be able to have one itinerary and confirmation number that represents all segments of their vacation (multiple rooms, resorts, reservation types, etc.). Most importantly, this system enhancement lays the final foundation for the planned introduction of online booking in 2011.

Note that, effective Oct. 14, the new system will require a one-night room and tax deposit for cash reservations, and payment for the Disney Dining Plan will be required at the time it's added to a reservation. (As a reminder, Members may add the Disney Dining Plan to their reservation as many as 48 hours prior to their check-in date.)

Watch DVCMember.com for updates about system enhancements as new information becomes available.
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Old 09-25-2010, 08:15 AM   #2
Carolc
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Thanks for posting this... I was just about to when I noticed your post.

Bring on online booking!
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Old 09-27-2010, 06:30 AM   #3
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Hooray for online stuff!

But boooooo for paying for the dining plan ahead of time!!!! Guess a lot of folks will be adding it three days before their trip. I wonder how long it will take DVC to catch on to that extra work!
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Old 10-01-2010, 11:25 AM   #4
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Some dining plan advantages that will come with their system upgrade:
http://dvcnews.com/index.php/news-pr...system-upgrade
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