08-29-2011, 07:07 PM | #1 | |||
Heading to John Wayne airport… I'm going to Disney World!
Join Date: May 2011
Location: Florida
Software: pse9
Camera: Canon 6D
Posts: 828
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Photopass pics expired!
OMG, my photopass pics expired! What do i do? I hope they'll be able to put it back on my account I thought I had until end of month...Has this happened to anyone before?
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08-29-2011, 08:26 PM | #2 | |||
E Ticket Holder
Join Date: Jun 2010
Location: Hockessin, DE
Software: PSE10
Camera: Nikon D40
Posts: 3,593
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You should be able to extend the expiration date...I got an email to let me know that mine was about to expire and it said that I could add more days to my photopass...
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08-30-2011, 06:08 AM | #3 | |||
Taking the Studio Backlot Tour
Join Date: Sep 2009
Location: North Georgia
Software: SBC+ 3.0
Posts: 2,223
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They do offer extensions (there is a small fee involved). Either call or email the photopass customer service and to request an extension on your account. This is a common problem so I am sure they will get it resolved pretty quickly.
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Kathryn |
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08-30-2011, 06:11 AM | #4 | |||
E Ticket Holder
Join Date: Jul 2010
Location: Central Florida
Software: SBC+3.0
Camera: Cannon Rebel XTi
Posts: 5,893
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Just contact them. We let one expire for months and were able to restore it. Time just got away and I forgot to order the photos...
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I wish I could be or seeing Melinda |
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08-30-2011, 12:25 PM | #5 | |||
E Ticket Holder
Join Date: Jul 2011
Location: England
Software: Photoshop CC
Camera: Cannon
Posts: 3,115
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Disney's customer service is second to none. I'm sure if you ring them or e-mail them they will be happy to help. There should be something they can do for you. Hope you get it sorted
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08-30-2011, 01:05 PM | #6 | |||
Watching the Jedi Training Academy
Join Date: Aug 2010
Location: Wisconsin
Software: PSE
Camera: Canon
Posts: 461
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Gosh, wish I had known this before. Next time I will know better
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08-30-2011, 01:26 PM | #7 | |||
Riding Magical Express
Join Date: Mar 2011
Location: Kansas City, MO, USA
Software: PSE6/MAC
Camera: Samsung/HZ15W
Posts: 913
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This might seem like a dumb question, but do you get the photopass on the cruise also? I know you do in the theme parks but the cruise is a whole new world for us....
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08-30-2011, 01:50 PM | #8 | |||
Heading to John Wayne airport… I'm going to Disney World!
Join Date: May 2011
Location: Florida
Software: pse9
Camera: Canon 6D
Posts: 828
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Well, I called them and THANKFULLY they were able to my resore my pics. they extended by a week! Yay
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08-30-2011, 01:52 PM | #9 | |||
Heading to John Wayne airport… I'm going to Disney World!
Join Date: May 2011
Location: Florida
Software: pse9
Camera: Canon 6D
Posts: 828
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I have never been on the cruise but I'm pretty sure they do photopass... I know alot of the ladies on here have been so I'm sure they'll let you know! Have fun! That's our next adventure is the cruise....haven't planned it but we've been talking about it!
Last edited by Carolc; 09-14-2011 at 10:36 AM. |
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09-01-2011, 11:55 AM | #10 | |||
Taking the bus to the Magic Kingdom
Join Date: Sep 2009
Location: South Portland, Maine
Software: PSCS4
Camera: Canon XS1IS Olympus Stylus-9000
Posts: 927
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No they don't have photopass. The cruise photos are all done on the ship, they have a place called Shutters. It's very $$$$$$$. I think the CD is $250 so if you can spend that much, be sure to go to every photo op available!
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photopass |
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